Microsoft have halted the rollout of the Windows 10 October 2018 Update (version 1809)
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Headline: October 6th: Microsoft pulls Windows 10 October 2018 Update after reports of mass file deletion
A number of users have reported that the October 2018 Update has removed user profiles and some folders. Microsoft is actively investigating the issue, but the company has not yet fixed the issue and has decided to pull the Windows 10 October 2018 Update.
The latest Windows 10 version is no longer made available through Windows Update or the media creation website, and for the moment only allowing the Windows 10 April 2018 Update.
Microsoft pulls Windows 10 Version 1809 update October 2018
The halted Windows 10 release rollout is no consolation to early updaters affected by the data deletion bug, however. Microsoft says to call 1+800+MICROSOFT or your local customer service number if the October 2018 Update wiped out any of your files.
We have paused the rollout of the Windows 10 October 2018 Update (version 1809)* for all users as we investigate isolated reports of users missing some files after updating.
Workaround
If you have manually checked for updates and believe you have an issue with missing files after an update, please minimize your use of the affected device and contact us directly at +1-800-MICROSOFT, or find a local number in your area https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers. Alternatively use a different device to contact us at https://support.microsoft.com/en-us/contactus/ (link will vary according to country of origin).
If you have manually downloaded the Windows 10 October 2018 Update installation media, please don’t install it and wait until new media is available.
We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers.
Microsoft has confirmed the news stating:
“We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.”
It is likely to be some weeks before Microsoft re-release the corrected Windows 10 1809. The latest version hasn’t only resulted in data deletion for some users, but it was also blocked for some specific devices due to a high processor demand and (resulting) reduced battery life.
I have successfully done the (early) October 2018 Windows 10 release by using it as clean slate, and then migrating user files in after the full update cycle.
Because the problem appears to be associated with the data migration portion of Windows Setup, it"s unlikely that it will affect you if you have successfully upgraded to this October 2018 feature update.
For now, at the 7th October 2018, there is no information on how or why the data loss occurred and Microsoft has not provided any time-scale as to when the 1809 rollout will resume.
On that note, if you are not already doing some type of backup, now would be a very good time to invest in an external backup drive and set it automatically sync at least once a day. Most of all your data in the user profile.
